FREQUENTLY ASKED QUESTIONS
Technical protocols, logistics, and laboratory compliance standards for RetaPure Research materials.
LOGISTICS
Same-day fulfillment and climate-controlled shipping protocols.
PRODUCT INTEGRITY
≥ 99% purity verified via 3rd-party HPLC and MS analysis.
COMPLIANCE
Strict adherence to laboratory and scientific research use only.
| INQUIRY | RETA-SPEC PROTOCOL |
|---|---|
| Shipping Timeline? | Orders placed before 2PM CST ship same-day via USPS/UPS. |
| Shipping Fees? | Flat-rate calculated at checkout; FREE on domestic orders over $200. |
| Delivery Estimate? | Standard 2–3 business days; Expedited options available. |
| International? | We currently restrict fulfillment to locations within the United States. |
| Order Tracking? | Tracking credentials emailed within 24 hours of carrier fulfillment. |
| Purity Guarantee? | ≥ 99.0% purity verified for every batch via HPLC analysis. |
| Storage Protocol? | Materials are stored in 24/7 climate-controlled environments. |
| COA Availability? | Full COA reports are accessible through the Lab Results portal. |
| Research Use? | Strictly for laboratory use; not for human or veterinary applications. |
| Returns/Refunds? | Due to the sensitive nature of research materials, all sales are final. |
RESEARCH NOTICE: RetaPure Research reserves the right to cancel orders if intended use appears to violate our Terms of Service or Laboratory Compliance protocols.
